Case Introduction
Customer Pain Points
Overseas business serves as a core growth driver for the customer. With the continuous expansion of overseas cargo volume, shipping routes, and ports, customs clearance expenses have diversified from the initial single customs declaration service fee to multiple types of charges, including terminal sundry fees, inspection fees, container detention fees, and truck delivery fees. The traditional management model brings prominent pain points:
Solution
Cloud-native microservice architecture with containerized deployment ensures 99.9% global availability. Integration with OA, ERP, logistics via standard APIs and pre-built connectors eliminates silos. DevOps and reusable components deliver customs-clearance fee modules in 2-6 weeks.
1.Highly Available Cloud‑Native Microservice Architecture
- Built on containerized deployment and microservice architecture, the system features zero single points of failure and flexible elastic scaling. It stably copes with business peak loads and ensures a global service availability rate of no less than 99.9%.
2.Standardized Integration & Open API
- Equipped with standard APIs and pre‑built connectors, the system can quickly connect with the customer's existing OA, ERP, and financial systems, as well as mainstream logistics supplier platforms. It eliminates data silos and enables seamless cross‑system data flow.
3.Agile Development & Efficient Delivery
- Adopting the DevOps continuous delivery system and a reusable industry component library, Dekeinfo can complete customized delivery within 2–6 weeks for typical customs clearance expense management scenarios, based on mature product modules, greatly shortening the value realization cycle.
Project Value
Digitally restructure the full workflow of customs‑clearance fee management with OA and SAP integration, delivering an 80% approval speed‑up. Full‑link traceability for audit purposes; data visualization to support overseas business decision‑making.
1.Restructured Digital Customs Clearance Expense Management
The end‑to‑end digital and automated connection with OA approval and SAP systems completely reconstructs the customs clearance expense management process. It delivers remarkable quantitative efficiency improvements, cutting the overall approval cycle by over 80%.
2.Full‑Traceability Audit Mechanism
The entire business process — including expense application, attachment upload, multi‑level approval, and payment verification — achieves full digital traceability. Every expense is bound to original bills of lading, orders, and contracts, eliminating document loss and version confusion, and fully meeting mandatory internal and external audit compliance requirements.
3.Data Visualization & Data‑Driven Decision Making
The system automatically aggregates expense data across various shipping routes, ports, and suppliers, and generates multi‑dimensional analysis reports, supporting scientific and refined decision‑making for overseas business operations.